Gf99 Terms and Conditions — Fully in Bengali

1 General Provisions

Gf99 (hereinafter referred to as the "Platform") is an international online betting and gaming service available to users in Bangladesh and other countries. The Platform operates under a valid international gaming license.

These Terms & Conditions apply to all gf99 services, products, promotions, and activities. As a user, you confirm that you have read, understood, and agree to abide by these terms.

• These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.
• gf99 may restrict or suspend services to users in certain countries or regions.
• All taxes or duties related to accessing or using the platform are the sole responsibility of the user.

2 Account Registration & Eligibility

You must be 18 or older to create an account on gf99. The Platform is strictly off-limits to minors. All information provided during registration must be accurate, complete, and up to date.

Each person may hold one account only. Creating multiple accounts will result in all of them being closed and all balances may be forfeited. gf99 may request completion of identity verification (KYC) at any time.

• Keeping your account password confidential is entirely your responsibility.
• Sharing or transferring your account to another person is strictly prohibited.
• To update your personal information, please contact our support team.
• Withdrawals may be held if verification documents have not been submitted.

3 Financial Transactions — Deposits & Withdrawals

Deposits and withdrawals on gf99 are available via bKash, Nagad, and Rocket. All transactions must be made through a payment method registered in your own name. Third-party payments are not accepted.

Deposits are generally credited to your account instantly. Withdrawals are typically processed within 5–30 minutes, though delays may occur if KYC verification is incomplete. Minimum deposit and withdrawal amounts apply and are subject to change at any time.

• The minimum deposit amount is BDT 200.
• The minimum withdrawal amount is BDT 500.
• A daily maximum withdrawal limit applies — contact support for details.
• gf99 strictly adheres to Anti-Money Laundering (AML) policies.
• Accounts may be temporarily suspended for review if suspicious transactions are detected.

4 Bonus & Promotion Terms

Gf99 offers a range of bonuses and promotions — including a Welcome Bonus, Reload Bonus, Cashback, and Referral Bonus. Each bonus has its own wagering requirement, and bonus funds cannot be withdrawn until that requirement is met.

Accepting a bonus is entirely optional. If you do not wish to claim a bonus, simply select the "No Bonus" option at the time of deposit or inform our support team.

• The wagering requirement for the Welcome Bonus is generally 15–30x.
• Bonuses are typically valid for 7–30 days and will be forfeited upon expiry.
• Bonus abuse or collecting bonuses through multiple accounts will result in account closure.
• gf99 reserves the right to modify or cancel any bonus offer at any time.
• Some bonuses apply to specific games or markets only — please read the terms carefully.

5 Betting Rules

Before placing a bet on gf99, make sure you fully understand the rules of each game or market. Confirmed bets generally cannot be cancelled. In Live Betting, bets may be voided due to technical issues.

All Sports Betting is settled based on official results. If a match is abandoned or ends before the scheduled time, bets will be voided and stakes returned.

• Cricket: bets will be voided if the match does not complete the minimum required number of overs.
• Football: Extra time results are not included in standard bets.
• gf99 reserves the right to change odds at any time.
• If a bet is placed at incorrect odds due to a technical error, gf99 reserves the right to void it.
• gf99 reserves the right to void bets in the event of match-fixing or corruption.

6 Prohibited Activities

The following activities are strictly prohibited on the gf99 Platform. Any violation may result in immediate account closure and forfeiture of balances:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Attempting to hack, phish, or gain unauthorized access to the platform.
• Using funds from money laundering or illegal sources.
• Using automated software or bots to place bets.
• Threatening or harassing other users.
• Participating in match-fixing or using insider information related to it.

7 Account Closure & Suspension

Gf99 reserves the right to temporarily or permanently close any account at its discretion. Users are generally notified by email or SMS before an account is closed; however, immediate action may be taken in cases of serious violations.

You may request to close your own account at any time. You will be given the opportunity to withdraw your verified balance before closure; however, balances may be withheld in cases of terms violations.

• A maintenance fee may apply to inactive accounts (inactive for more than 12 months).
• Appeals regarding account closures may be submitted to the support team.
• Permanently closed accounts may not be eligible for reopening.

8 Responsible Gaming

Gf99 believes gaming is entertainment — not a source of income. We encourage all users to bet responsibly. If you feel betting is negatively affecting your life, please seek help immediately.

Gf99 provides the following responsible gaming tools, available free of charge to all members:

• Deposit limits — daily, weekly, or monthly.
• Self-Exclusion — temporarily restricting yourself from the platform for a set period.
• Cooling-off period — take a break ranging from 24 hours to 30 days.
• Reality Check — periodic session reminders at set intervals.
• Loss Limit — betting is automatically stopped once losses reach a set amount.

9 Privacy & Data Protection

Gf99 takes your personal data privacy seriously. Your information is used solely for service delivery, identity verification, and compliance with legal obligations. Please read our Privacy Policy for full details.

• Your personal information is never sold to third parties.
• All data is protected with SSL encryption.
• Information may be disclosed to authorities when required by law.
• Requests to delete your data can be made through our support team.

10 Dispute Resolution

If you have a dispute regarding a betting result or transaction, please contact gf99 customer support first. An initial response is generally provided within 72 hours of submitting a complaint.

If the matter is not resolved through support, you may appeal to gf99's licensing authority. In all disputes, gf99's decision is considered final, except where the licensing body intervenes.

• Complaints must be submitted within 30 days of the incident.
• Keep screenshots or transaction IDs as proof.
• The relevant funds may be held during an ongoing dispute.

11 Terms Updates

Gf99 reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via their registered email or SMS. Continued use of the Platform following any updates constitutes acceptance of the revised terms.

The date of the latest update is always displayed at the top of this page. Visit this page regularly to stay informed of the current terms and conditions.