Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once applied, and any increase requires a 24-hour cooldown period.
Decide in advance how long you want to play in one sitting. Once that time is up, gf99 will automatically alert you and, if needed, end your session.
At regular intervals, gf99 will remind you how long you have been playing and how much you have spent. Having that information in front of you makes it much easier to make a conscious decision.
If you feel you need a break, you can temporarily close your account for anywhere between 1 day and 6 weeks. No bets or deposits will be possible during this period.
If you need a longer break, you can close your account for 6 months or permanently. Once self-exclusion is active, it cannot be reversed.
View all your transactions, wins and losses, session times, and betting history in one clear report. Understanding your own habits makes it easier to make informed decisions.
Responsible gaming is not just about betting less money. It means treating gaming as a form of entertainment — knowing when to stop, how much is appropriate to spend, and when the fun is turning into stress. At gf99, responsible gaming is a core value, not just a rule.
When kept within limits, online betting and gaming can be an enjoyable activity to share with family and friends. But once those limits are crossed, it can lead to financial hardship, stress, and relationship problems. That is why gf99 encourages users to stay aware from the very start.
Gaming is a choice — not a compulsion. If you feel you cannot stop playing or feel uneasy when you are not playing, that is a signal you may need support. gf99 is ready to be there for you in that moment.
Please Note: Gaming is never a source of income. Chasing losses by placing more bets — that is where the problem begins.
Gf99 is more than a betting platform — it is a responsible community. We believe it is our duty to ensure every user's wellbeing. That is why we think beyond profit and genuinely care about the people who play with us.
Our responsible gaming team is active 24 hours a day. They detect unusual betting patterns, sudden large losses, or excessive session times and send alert notifications. Where needed, they reach out directly to offer support.
gf99 never encourages users to keep playing when they have already exceeded their limits or are experiencing problems.
Many people do not realize when gaming is becoming a problem. If you notice the following signs, it is time to be cautious — and seeking help may be necessary.
If you identify with 3 or more of the signs above, contact gf99 Support now or activate self-exclusion. Seeking help is a sign of strength, not weakness.
Have you spent beyond your budget in the past month?
Can you stop yourself while you are playing?
Is gaming affecting your daily relationships or work?
If most of your answers are orange or red, it is time to speak with our support team.
Setting limits on gf99 is simple. Go to Account Settings and look for the "Responsible Gaming" section, then follow the steps below.
Log in to your gf99 account with your registered mobile number and click on the profile icon.
Go to the "Responsible Gaming" option in Settings. All tools are available in one place.
Choose from deposit limits, session time, loss limits, or bet limits — whichever you need.
Set a daily, weekly, or monthly amount and choose how long it stays in effect.
Save your limit. Reductions take effect immediately; increases are subject to a 24-hour waiting period.
Example: Using a Monthly Deposit Limit
Gf99 strictly enforces a policy of keeping players under 18 away from the gaming platform. Age verification is mandatory during registration, and ID verification (KYC) is conducted in any case of doubt.
As a parent or guardian, it is your responsibility to keep your devices and account credentials out of your child's reach.
If your child has accessed gf99 by mistake, contact us immediately via Live Chat. All transactions will be reversed and the account will be closed.
You don't have to face this alone. Beyond gf99's own Support team, several organizations can offer you free assistance. See the contact options below.
Active 24/7. Chat in Bangla and get instant help. Set limits, request self-exclusion, or share any concerns.
Email us at [email protected]. Your privacy is fully protected. We typically respond within 24 hours.
Contact the national helpline for mental health support in Bangladesh. Free and confidential.
If you suspect a loved one has a gambling problem, contact gf99 Support. We also review accounts upon request from third parties.
Join gf99 and use our responsible gaming tools to play safely. You set your limits — we are here to support you.